Frequently asked questions
Here are some common questions about Next.
Which countries do you ship to?
We currently ship to UK and most European countries. If you're unsure whether we deliver to your location, please contact our customer service team before placing your order.
Can I track my order?
Yes, once your order has been shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
What is your return policy?
You have the right to return your order within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before sending anything back to receive return instructions.